TEM service Manager

As TEM service manager, you coach and steer a team of electron microscopy experts who are responsible for TEM inspections and engineers who are responsible for hardware and process aspects of a number of machines that are used for characterization of processes and materials, used in CMORE (MEMS, actuators, sensors,..) and Core (Logic, Memory, Interconnect, 3D,..) technologies.

What you will do

The TEM service manager is responsible for day-to-day high quality and highly efficient delivery of TEM results, according to the customer’s needs.  You motivate and coach your team and you ensure the best training and selection of staff. Together with your team of experts you enable predictive tool performance and availability, you deliver the required results, and you constantly seek improvements.  

Your industry experience will help you to optimize the TEM service in an operational environment. Effective solutions for day-to-day problems regarding resource management, tool performance and delivering value on time are your first focus. Your practical experience in characterization techniques is crucial to manage goals, milestones, set the right priorities and ensure high quality processes for your team. You enjoy leading your team with solid knowledge, clear goals and up to date work planning. Being a communicative people manager, you motivate your team to reach challenging milestones. You ensure the daily collaboration with customers as well as equipment suppliers run smoothly.

Your key responsibilities are: 

• You participate in CAPEX and roadmap discussions, decision-making and programs management.   
• You are in close contact with equipment suppliers, such that you stay up to date with trends and evolutions in our industry with respect to hardware and applications. 
• You are responsible for the operational strategy of the TEM service. 
• You define and monitor resource budgeting, based on the customer's needs. 
• You act as a subject-matter expert, handling inquiries, developing action plans, and assisting with preparation and dissemination of communications. 
• You optimise the performance of your team, by automating the TEM service and data processing supporting various programs and projects. 
• You are the owner of the hardware performance of your tool set and the structural improvements in collaboration with the tool suppliers.    
• You are responsible for identifying, initiating and implementation of operational efficiency improvements. 
• You draw up the planning of your team, both regarding the commitment of your team members and the maintenance schedule of the tools. 
• You are responsible for achieving the different targets set within the department: ensure delivering value on time towards our internal and external customers.   
• You manage the team resources to optimally support the requests from various stakeholders. 
• You coach the team resources towards enhanced skill levels. 
• You follow up of the day-to-day activities linked to the TEM service. 

What we do for you

We offer you the opportunity to join one of the world’s premier research centers in nanotechnology at its headquarters in Leuven, Belgium. With your talent, passion and expertise, you’ll become part of a team that makes the impossible possible. Together, we shape the technology that will define the society of tomorrow. We are committed to being an inclusive employer (http://www.imec-int.com/en/careers#diversity) and are proud of our open, multicultural, and informal working environment with ample possibilities to take initiative and to show responsibility. In everything we do, your future colleagues are guided by the imec values of passion, excellence, connectedness and integrity.

We commit to supporting and guiding you in this process, not only with words but also with tangible actions. Through imec. academy, 'our corporate university', we actively invest in your development to further your technical and personal growth. 

We are aware that your valuable contribution makes imec a top player in its field. Your energy and commitment are therefore appreciated by means of a market appropriate salary with many fringe benefits. 

Who you are

You obtained preferably a Master's degree in Engineering or Applied Sciences.  You are an inspirational people manager: You inspire trust and confidence; you empower team members and you are enthusiast to take up challenges and reach ambitious objectives with the team. Former experience in guiding and coaching people is required.  Preferably, you combine a maximum of the following skills: 

• Having relevant (hands-on) experience in material characterization and microscopy in a production or R&D environment. 
• Communication superstar with an agile mindset: You enjoy sharing knowledge and technical information with comfort and clarity. You can build bridges between different departments and stakeholders (e.g. Unit process development, Integration Engineers, your TEM engineers and assistants). You easily switch from a hands-on and tactical level to a more strategic level.  
• Process & quality driven problem solver: You manage multiple priorities with a proactive “can do” attitude.  Thanks to your result-oriented focus and sense of urgency, you can drive projects to closure in a fast-paced environment. 
• You are stress resistant.   
• Analytical thinker: You quickly detect and define problems. You can set-up a coherent action plans and coach problem solving.  
• You enjoy your work and radiate positive energy around you and your team. 
• You have experience in planning and leading strategic initiatives. 
• You have excellent interpersonal skills and the ability to collaborate across departments in a productive manner. 
• You possess a can-do attitude and an extreme dedication to efficiency. 
• Excellent time management, multi-tasking, and project management skills. 
• A business-minded strategic planner with experience in data analysis and budget management.

Imec is the world-leading research and innovation hub in nanoelectronics and digital technologies. The combination of our widely acclaimed leadership in microchip technology and profound software and ICT expertise is what makes us unique. By leveraging our world-class infrastructure and local and global ecosystem of partners across a multitude of industries, we create groundbreaking innovation in application domains such as healthcare, smart cities and mobility, logistics and manufacturing, and energy. 

As a trusted partner for companies, start-ups and universities we bring together 4,500 brilliant minds from over 90 nationalities. Imec is headquartered in Leuven, Belgium and also has distributed R&D groups at a number of Flemish universities, in the Netherlands, Taiwan, USA, China, and offices in India and Japan. All of these particular traits make imec to be a top-class employer. To strengthen this position as a leading player in our field, we are looking for those passionate talents that make the difference!